A new approach to on-call.

On-call programs are the backbone of modern operational resilience. However, the tooling and practices supporting these programs often lag behind the latest research and evolving needs, leaving teams ill-equipped and burnt out.

Hotpot embodies a new approach, integrating cutting-edge insights with intuitive design to transform how on-call teams operate, driving efficiency, reducing burnout, and enhancing system reliability.

Help shape the future of on-call

Integrating it into the product: Setting up a healthy, sustainable on-call rotation shouldn't require reading a white-paper, a collection of blog posts, or a giant wiki. We believe best practices can be coded directly in the product to make it easy to put into practice.
Responsive, fair scheduling: Dynamic schedules adapt to the real world - including changing demands, team makeup, and workload. This flexibility balances workloads, minimizes burnout, and ensures that the right people are available. Why are you round-robining?
Learning from feedback loops: Every alert, page, and bump in the night tells a story about your resilience. High quality feedback loops help teams learn quickly and enables them to adapt and improve week over week, providing valuable insights and improvements in resilient performance. Don't write any more morning-of handoff reports.
Sane, adaptable defaults: Setting up on-call should be simple, and ensuring the right people are available should be the default. Teams are best suited to decide for their systems, but high-level organizational tooling ensures consistency.

Go from status quo to status woah!

Wanna shape the future of on-call? We're on the lookout for pioneers like you to be early adopters and design partners.

Help shape the future of on-call